Hi There! I’m Yousef Menesy
Brief
A professional with experience in operations management, data analysis, market research, customer service, and accounting. Having a BA in Marketing and International Business from Middlesex University and has completed certifications in Google Data Analytics, Project Management, Accounting Foundations, and more.
Experience
Work History
Feb 2022 - Present
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Implemented process improvements and developed simplified work methods, including creating advanced tools to support the operations of Traffickers, Duty Managers, and Team Managers. These tools involved extensive use of Excel with complex formulas and the application of Python for more efficient workflow processes.
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Conducted real-time monitoring of workload and turnaround times, ensuring alignment with KPIs.
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Initiated and implemented adjustments in standard staffing and scheduling based on observed deviations.
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Documented deviations and measures taken, reporting to operational management; provided daily advice on employee deployment
Feb 2022 - Aug 2023
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Determined opportunities and develop real estate projects on raw land.
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Developed briefs for architectural designers and master-planning firm.
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Guided project design from marketing, budget and market perspectives.
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Led market research efforts resulting in a detailed business plan.
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Develop a 3-5 year development & growth plan and commercial manual for all departments.
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Oversaw preparation of development program and concept plan.
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Set up departments, hire a team and motivate sales staff.
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Implemented effective CRM to improve customer satisfaction and increase efficiency.
Mar 2021 - Feb 2022
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Performed annual financial forecasting through project submission, client data and financial statement analysis.
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Implemented a company-wide project management software, using it to monitor employee performance throughout the project timeline, aligning budgeting/forecasting accordingly.
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Conducted investigations on special cases such as submission delays and took relevant preventive measures.
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Communicated with project owners in the processes of following up on payments and deliverables.
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Participated in the process of hiring new architects based on the needed resources and financial forecasts.
Feb 2017 - Mar 2021
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Implementing and coordinating Zoho One (ERP) for the whole firm and managing a Zoho Partner for the technical aspects. This includes guiding, planning, and coordinating with all departments (except Finance) of all hierarchy levels on their demands.
Projects:
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Directly coordinating with the architects regarding unit layouts, unit types and overall project design before the project release. (10,700,000 sf) for future projects.
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Analyzing and approving project plans are based on market needs and modifying plans according to demand during live sales.
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Setting prices for the complete project, forecasting total future sales while taking in consideration inflation, land value and construction costs and forecasting future sales with complex self-made formulas.
Personal feat:
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Launching and subsequently managing two projects simultaneously in prime Red Sea locations on 417,000 m2 (4,500,000 sf) with more than 450 units varying from studios to penthouses, villas and land plots, with a total project value of 2,900,000,000 EGP with a remaining land bank of 1,000,000 m2
May 2016 - Nov 2016
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Created, categorized and finalized contracts, updated the Salesforce database with information missing from the contracts.
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Launched and coordinated the Al Dau Development call centre.
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Created a self-generating and automatically-updating instalment plan for the sales team.
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Created and organized sales reports on statistics and performance for various departments within the organisation.
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Conducted sales team monthly commission & performance calculations via complex commission schemes
Head of Analytics and Development - MO4 Network
Feb 2014 - Aug 2015
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Invented innovative social media page performance monitoring tools, which ensured efficient reports & useful data insights for the clients including Marriott, Coca-Cola, Sofitel Hotel and more.
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Designed Google Analytics summaries for page and article performances.
Educational Background
What I’ve Learned
Double Bachelor of Arts in Marketing and International Business degree from Middlesex University, London and Modern Science and Arts University, Giza, Egypt
2008 - 2013
El Gouna International School & Port Said School - Zamalek
2003 – 2008
Cambridge IGCSE (International General Certificate of Secondary Education)
Skills
Professional Competencies
Advanced MS Office, mainly Excel
More dedication
Architecture skills
Diversifying my skills
Project Management
A Valuable Skill
"The only thing worse than starting something and failing... is not starting something."